Ongoing support and training for your staff with our
proven system and methods for each department.
CONSULTING
BP Consulting for process improvement & business development delivers tailored methods to improve performance. Our result-proven best practices help dealers assess performance, develop solutions and find new profit opportunities. Our professional consultants work alongside your team members, addressing operational gaps to produce measurable, long-term results. The company also offers "group services" whereby executive management and technology solutions can be designed for strategic growth.
BP Consulting Services Include:
- Visits by our Account Executive professionals
- Proven, detailed systems to improve performance across all departments
- Access to our Corporate Services Program training professionals
- Systemization of the "Road to the Sale" utilizing technology
Training / Consulting Services
- Sales Staff
- Office Personnel
- Sales Managers
- F&I Managers
- BDC Department
- Service Advisors
- Service Managers
Structured Training
- Assessments
- Off-Site Seminars
- Online Video Training Library
- Webinars
- Process Improvement Implementation
- Advanced F&I Training
Virtual BDC
Professionally trained call center Personnel can handle many different activities, including:
- Incoming Internet Leads
- Maintenance Reminders
- Lease Pull Ahead
- Customer Satisfaction Index - Sales & Service
- Anniversary of Sale
- Unsold Sales Follow-up Surveys
Business Development Services
- Marketing from database
- Direct Mail
- Mass E-mail
- Call Center
- Search Engine Optimization
- Search Engine Marketing
Recruiting
- Job Placement Programs
- HR Services
- Compensation Plan Negotiations
Newtech Website Portal
- All forms/documents available online
- Order supplies
- Claims Processing Online
- Interactive Training Library
- Cancellations
- Sales Support
SEMINARS
F&I Compliance
Internet Managers and Reps Training
Sales Techniques for F&I Managers
Steps to the Sale Salesperson Training
Internet/Digital Services Training
Sales Management
BDC Managers and Reps Training
Executive Management
